Check out The Cline Group’s top marketing and communication posts from 2010. Which were your favorites?  Read more...

• 7 Social Media Marketing Lessons from Mad Men
• Toyota: Example of a Crisis Communications Fail
• 10 Reasons why your intern shouldn’t be doing your social media marketing
• The REAL Social Media ROI – Quantifiable and Measurable (Sometimes)
• BP’s oil spill non-responseWhen the water company gets it, you know social has gone mainstream…
• Socionomics takes on Social Media ROI
• Tropicana Las Vegas Hotel Uses Social Media to Drive Customers and Increase Customer Satisfaction
• POST It: How to develop a social marketing strategy

Don’t promise things that are too good to be true or look like scams — even when your offer is legit!

One of the scary things about social media is how things change rapidly. From AOL in the 1990s to Facebook Places and the rise of mobile and tablet computing, 3 years is obsolete.

We’ve already wrote about this last year, so it pays to watch the past few years of Socialnomics videos.

Gary Vaynerchuk discusses branding and marketing in today’s new age. Pay attention – he hates the word ‘social media’ because media implies broadcasting — but today’s age is conversation!